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Chainhook

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Support

Having a problem? Email us at [email protected]. Including your username and phone model helps us help you faster.

FAQ

I reinstalled the game. Is my progress gone?

No. Reinstalling on the same phone restores your account. On iPhone, if you are signed in to Game Center, signing in with the same Game Center account on a new phone restores your progress too.

I bought gold but don't see it

Make sure you are online and restart the game; pending purchases complete automatically. To restore the Captain Pack, use Restore purchases in the Store. If the problem persists, email us with your receipt.

How do I play with a friend?

On the home screen tap ÇEVRİMİÇİ ODA (Online room) → YENİ ODA AÇ (Create room). Send the 6-digit code with PAYLAŞ (Share); your friend copies it and taps YAPIŞTIR (Paste).

How do I change my ad consent?

In the EEA/UK: Settings → Account → Privacy options in the game. On iPhone, tracking permission: iPhone Settings → Privacy & Security → Tracking.

How do I delete my account?

See the Account Deletion page.

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